Frequently Asked Questions

FANZ is a premium creator economy platform that connects content creators with their fans. Our platform provides enterprise-grade security, multiple monetization options, and comprehensive creator tools across 14 specialized clusters including adult content, lifestyle, fitness, gaming, and more.

You must be at least 18 years old to use FANZ (21+ in AL, MS, NE, WY). All users must complete mandatory age verification with government-issued ID to ensure compliance with adult content regulations.

Yes! Creating an account is completely free for both creators and fans. Creators can start earning immediately by setting up their profile and content. FANZ takes a competitive platform fee only from earnings, not from account creation.

Creator earnings vary widely based on content quality, engagement, and marketing effort. Beginners typically earn $100-500 in their first month, while established creators can earn $2,000-10,000+ monthly. Top creators on similar platforms earn six figures annually. FANZ creators keep 85% of their earnings (industry-leading rate).

FANZ supports photos, videos, live streams, audio content, and text posts across all 14 clusters. Content must comply with our guidelines and applicable laws. Adult content is permitted with proper age verification and compliance documentation. We provide advanced content protection including watermarking and anti-theft technology.

Creator verification requires: 1) Government-issued photo ID, 2) Selfie holding your ID, 3) Bank account or approved payment method, 4) Completed tax documentation (W-9 for US residents), 5) USC 2257 compliance forms if applicable. Verification typically takes 24-48 hours.

FANZ offers multiple pricing tiers. Average subscription rates range from $5-50/month. You can also earn through pay-per-view messages, tips, custom content requests, and live streaming. We recommend starting with competitive pricing and increasing based on audience growth and engagement.

Payouts are processed weekly with a $25 minimum threshold. Payments are sent to your verified bank account, PayPal, or approved cryptocurrency wallet. Earnings from Monday-Sunday are processed the following Tuesday and typically arrive within 1-3 business days.

FANZ provides industry-leading content protection: automatic watermarking, screenshot detection, right-click protection, anti-media theft technology, geo-blocking, and DMCA takedown services. Our security team actively monitors for piracy and takes swift action against violators.

Discover creators through our "For You" algorithm, browse by categories/clusters, search by username or keywords, explore featured creators on the homepage, or follow recommendations based on your interests. Our advanced AI helps match you with creators you'll love.

We accept all major credit cards (Visa, Mastercard, Amex, Discover), PayPal, Apple Pay, Google Pay, and cryptocurrency (Bitcoin, Ethereum). All payments are processed securely and discretely - charges appear as "Fanz Unlimited Network LLC" on statements.

All subscriptions are final to protect creator earnings. However, we offer refunds in cases of unauthorized charges, technical errors, or violations of our terms by creators. Contact support within 48 hours for refund requests with valid justification.

You can cancel subscriptions anytime in your Account Settings under "Subscriptions." Cancellation stops future billing but you retain access until the current billing period ends. You can also turn off auto-renewal to let subscriptions expire naturally.

Yes! Subscribers can send direct messages to creators. Some creators may require specific subscription tiers for messaging access. Respect creator boundaries and our community guidelines when communicating.

FANZ charges a competitive 15% platform fee (creators keep 85%). This covers payment processing, hosting, security, customer support, and platform development. There are no signup fees, monthly fees, or hidden charges for creators or fans.

FANZ protects creators from most fraudulent chargebacks when content was delivered as promised. We handle chargeback disputes and maintain detailed transaction records. Excessive chargebacks may result in account restrictions for fans.

Yes. FANZ uses military-grade AES-256 encryption and is PCI DSS Level 1 certified. We don't store payment card information - all transactions are processed through certified payment processors. Your financial data is protected with the highest security standards.

Creators are responsible for reporting earnings to tax authorities. US creators earning $600+ annually will receive a 1099 form. International creators must comply with their local tax laws. We recommend consulting a tax professional for guidance on reporting creator income.

FANZ implements zero-knowledge security principles, SOC 2 Type II auditing, and comprehensive data encryption. We never sell user data, maintain strict access controls, and offer advanced privacy settings including geo-blocking and anonymous browsing options.

Yes, account deletion is permanent and immediate. Go to Account Settings > Delete Account. All your content, messages, and data will be permanently removed. This action cannot be undone, so please download any content you want to keep before deletion.

Our platform includes screenshot detection technology that alerts creators when content is captured. However, this protection isn't foolproof against all methods. We continuously improve our anti-theft technology and take action against content pirates.

Enable 2FA in Account Settings > Security. You can use SMS, authenticator apps (Google Authenticator, Authy), or hardware keys. We strongly recommend 2FA for all users, especially creators, to protect against account compromise and unauthorized access.

Prohibited content includes: minors in any context, non-consensual content, illegal activities, violence, hate speech, harassment, copyrighted material without permission, and misleading content. All content must comply with USC 2257 requirements and local laws.

Use the "Report" button on any content or profile, contact support at compliance@fanz.com, or use our anonymous reporting form. Include specific details and evidence. Our moderation team reviews all reports within 24 hours and takes appropriate action.

You can upload your own content from other platforms, but fresh, exclusive content typically performs better. Ensure you own all rights to the content and it complies with FANZ guidelines. Avoid uploading content that violates other platforms' exclusive agreements.

FANZ features specialized clusters: BoyFanz, GirlFanz, PupFanz, FinFanz, FitFanz, GameFanz, ArtFanz, MusicFanz, CookFanz, TechFanz, LifeFanz, EduFanz, TravelFanz, and BusinessFanz. Each cluster has tailored features and audiences for different content types and creator communities.

Contact support through: Help Center ticket system (preferred), email at support@fanz.com, live chat during business hours (9 AM - 9 PM EST), or emergency line for urgent security issues. Include your username and detailed description for faster resolution.

FANZ works on all modern devices and browsers: Chrome, Firefox, Safari, Edge on desktop/mobile. We offer native mobile apps for iOS and Android. For best experience, use updated browsers with JavaScript enabled and cookies allowed.

Use the "Forgot Password" link on the login page, verify your identity with your registered email or phone number, or contact support with your government ID for account recovery. Enable 2FA to prevent future account lockouts.

Common upload issues: file too large (max 2GB), unsupported format, slow internet connection, browser cache issues, or content that violates guidelines. Try a different browser, clear cache, check file format, or contact support for assistance.